IT/Security Technician
InstaDeep
- Tunis
- CDI
- Temps-plein
- Install and maintain servers, network switches, and storage systems to support our AI solutions, ensuring seamless operation.
- Conduct cabling installations to establish robust connectivity across our network infrastructure, guaranteeing reliable data transmission.
- Utilise expertise in controllers like Ebiquity or similar systems to enhance operational efficiency and optimise performance.
- Perform optic fibre splicing and maintenance to facilitate high-speed data transmission essential for AI applications, prioritising uninterrupted workflow is a plus.
- Procure equipment, software, and peripherals from vendors to bolster IT operations, ensuring compatibility and functionality.
- Troubleshoot technical issues promptly and provide effective solutions to minimise downtime and optimise productivity.
- Collaborate closely with cross-functional teams to implement innovative technologies and enhance existing systems, fostering continuous improvement.
- Uphold compliance with cyber security protocols and data protection regulations, safeguarding sensitive information, and mitigating risks.
- Install JumpCloud (or similar solutions) on PCs to streamline user management and enhance security measures.
- Experience working with Google Workspace.
- Experience with Asset Management/Device Management Software (i.e. FreshService)
- Experience using EDR or AV tools like Crowdstrike Fa
- Prioritise ongoing learning and stay updated on industry trends and best practices to support organisational objectives effectively.
- Fluent in English to effectively communicate and collaborate with international teams.
- Bachelor's degree in information technology or a related field is preferred.
- Minimum of 5 years of experience in IT support and technical installation roles.
- Strong knowledge of networking principles, including TCP/IP, DNS, DHCP, and VLANs.
- Experience with server administration, virtualization, and cloud computing platforms.
- Familiarity with AI technologies and their integration into IT infrastructure is a plus.
- Excellent problem-solving skills and attention to detail.
- Effective communication and interpersonal skills especially in English
- Ability to work independently and collaborate with team members.
- Relevant certifications (e.g., CompTIA A+, Network+, Security+) are advantageous.
- Fluent in English. Other languages are a plus.