Customer Service Analyst

Dräxlmaier

  • Sousse
  • CDI
  • Temps-plein
  • Il y a 8 jours
Join the international Sales Services team as a Customer Services Analyst, where precision meets purpose. Ensure smooth and timely processing of customer orders by managing and monitoring data across specialized operating systems with efficiency and care.Responsibilities:
  • Responsible for creating price sheets and entering prices (customer prices) for billing to external customers, taking into account previous prices/estimated prices for customers in the billing process.
  • Ensure proper evaluation, preparation and comparison of documents (e.g. invoices, cancellation invoices, accompanying notices).
  • Collaborate in sales projects (e.g. coordination of delivery dates, writing accompanying notices of delivery documents for CKD/series, etc.).
  • Enter orders from the customer (EDI).
  • Ensure errors removal in the EDI; implementation of appropriate measures in collaboration with specialized departments (e.g. sales, production planning, etc.).
  • Introduce external contracts and internal orders.
  • Host data management (e.g. order reversal, account assignments / download locations, etc.).
  • Introduce and create Materials price sheets.
  • Promote and maintain an efficient collaboration, based on partnership with all departments with which it interacts.
Qualifications:
  • Bachelor's degree in Business Administration, Finance, or related field.
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Proficiency in Microsoft Excel and other data analysis tools.
  • Perfect English
We offer:
  • Initial training.
  • Working in a multicultural global team.
  • Career advancement opportunities.
Join us in our mission to set new standards for excellence in the automotive manufacturing sector.PS: Kindly ensure that your CV is submitted in English; otherwise, your application will not be considered.We are looking forward to your application.Company / Legal Entity: DACT Draexlmaier Automotive Center Tunisia S.C.S. Sousse, Org-Code: MS-TN

Dräxlmaier