
Outbound Sales Advisor - Spanish Speaker
- Tunis
- CDI
- Temps-plein
Location: Tunis, TunisiaOverview of Role:The Outbound Inside Sales Agent you will be required to sell a range of National Pen product to existing customers through outbound telephone calling.You will do this by contacting customers using a pre-loaded workflow. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships.PRIMARY RESPONSIBILITIES:
- Calling existing customers using preloaded workflow and generating increased sales.
- Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets.
- Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products and maintaining the highest levels of customer care.
- Ensuring the order and customer details are correctly uploaded onto the system to ensure accuracy on all orders.
- Achieve weekly individual sales, calls and revenue targets.
- Attend weekly team catch up meetings, brainstorm new ideas and sales techniques.
- Maintain up-to-date knowledge of our products and processes, which will be supported by on on-going training, support, and coaching.
- Any other duties/projects as directed by Senior Management.
- Fluent in Spanish
- Ideally a minimum of 1 year experience in sales environment with an understanding of the importance of building relationships with key decision makers
- Passionate about delivering customer service and managing customer expectations.
- Excellent communication and negotiation skills
- Have the ability to maintain professionalism under pressure and handle objections in an appropriate manner.
- An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills.
- Strong experience in Microsoft Office, Excel, and other systems
- Highly organized with a strong attention to detail and ability to multitask.
- Self-motivated, goal oriented and results driven.
- Enjoy working in a team environment